Outpost
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Best Practices

Tips and strategies for getting the most out of Outpost and impressing your retailer contacts.

Organize your file library

A well-organized file library makes you look prepared and professional. Here's how to set it up:

  • Use clear naming conventions. Include the document type and date (e.g., “Proposal - Q1 2026” or “Case Study - Retailer Name”).
  • Keep files current. Archive outdated versions so retailer contacts always find the latest.
  • Add context. Use descriptions to explain what each file is and when to use it.

Share product updates regularly

Stay top of mind between deals by sharing relevant updates:

  • New feature launches. Share what's new and why it matters for this retailer.
  • Relevant case studies. When you publish a case study from a similar retailer, share it.
  • Company news. Funding, partnerships, and milestones build confidence.
  • Industry insights. Share relevant research or thought leadership.

Enable your champions

Your champion needs to sell you internally. Make it easy:

  • Create executive summaries. One-pagers that explain the value for C-level audiences.
  • Prepare ROI calculations. Help your champion quantify the impact.
  • Make sharing easy. Your champion can invite their CMO directly to the Deal Room.

Manage multiple relationships

As your Outpost usage grows, stay organized:

  • Use consistent templates. Create standard file structures you replicate across Deal Rooms.
  • Prioritize active deals. Focus your updates on relationships with near-term potential.
  • Keep dormant rooms warm. Even for inactive relationships, share occasional updates to stay top of mind.

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